Comments on: Hewlett Packard – HP’s worst service EVER

By: narayan

narayan — Thu, 25 Jun 2009 12:16:00 +0000

I CREAT A NEW ACCONT ” HP PARTNER PORTER BUT NOT LOGON

By: Markus Linke

Markus Linke — Sun, 14 Jun 2009 14:36:12 +0000

Update 20090614: The same problem occured again, by now I switched to Apple and am not sure if I will have it repaired again or not. For sure that was my last HP notebook I ever bought.

By: Markus Linke

Markus Linke — Sat, 25 Apr 2009 12:30:14 +0000

Case closed; the Swiss HP service finally fixed the problem …

By: Markus Linke

Markus Linke — Wed, 25 Feb 2009 20:36:28 +0000

This is how HP defines next day onsite (which is reasonable if it would work): “Service is available during the coverage window, which runs from 08.00 to 17.00 hrs local time, Monday to Friday, excluding HP holidays.
An HP-authorised representative will arrive at the Customer’s site during the coverage window to begin hardware maintenance service on the next
coverage day after the service request has been logged. Service requests received outside the coverage window will be logged the next coverage
day and serviced within the following coverage day.”